Relationships are everything. Your diners want to feel special — no matter who they are and where they’re from. When the front-of-house team tailors experiences to their needs, your diners will keep coming back for more.
KNOW YOUR DINER
TAGS, NOTES, SPECIAL REQUESTS
Associate tags to emojis for strong visual cues
VIP and Repeat Diners clearly indicated
Diners can add or edit special requests
Staff Notes visible to staff only
Did you know?
1 in 3 reservations made came with an attached message from diners with 56% of those being dietary or seating preferences
Build a database that you can reach with relevant messages
Filter diners by their birthdays, visit counts, tags and more
Re-target diners based on their dining history
GET ON THE SAME PAGE
Deliver pre-service briefings with richer information