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Les Amis Group

Find out how F&B stalwart Les Amis Group has benefited from Chope’s services across multiple concepts, cuisines and audiences.

Customer testimonial:

“The best thing about Chope is the expertise the team brings. They have a wealth of knowledge and are able to guide each restaurant to maximise the utility of the system.”

Michele Chang

Group Marketing and Communications Manager,
Les Amis Group

Chope Solutions Used:

ChopeCloud

ChopeBook



Since establishing the multi award-winning French restaurant Les Amis in 1994, the Les Amis Group today has grown to 21 concepts in the region, ranging from fine dining to fast-casual. Despite the unique identity of each of their concepts being, they have turned to Chope as a partner to provide operational and marketing support. “Chope has a system that can be tailored to the various reservation needs of each of our restaurants,” said Michele Chang, Group Marketing and Communications Manager, Les Amis Group.

Peperoni, a casual destination that is popular with big groups, utilises Chope’s lighter reservation solution. They take online bookings through the Chope app, web and affiliates such as Google dining and Instagram.

“Being on Chope has helped our concepts be discovered by diners who have yet to try our restaurants, and to remind other diners of our newest offerings,” elaborated Chang on using Chope as a platform for discovery.

Les Amis, Jinjo and La Strada, some of the group’s mid- to high-end dining concepts, value Chope’s ability to ensure revenue by reducing no-shows. These restaurants are able to easily set deposit rules for reservations made online and over the phone. Front-of-house teams are also able to easily remind diners of their upcoming reservations via SMS or phone call, and receive a confirmation of their attendance.



The dining landscape in Singapore will increasingly be more challenging for operators and restaurant groups like us,” said Chang on what’s to come. “There is a definite push to automate due to higher staffing costs and stiffer competition as our local F&B scene continues to flourish.

Check out more customer stories here.

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